Everything you actually need to know — no digging, no fine print.
You tell us your home size + service level. We show you your exact price instantly. No quotes. No calls. No "starting at" games. Sales tax is added at checkout.
Your card is saved securely when you book. You're only charged after your clean is confirmed. No surprise charges later. No add-ons you didn't approve.
Yes — returning customers get 15% off their next clean. The more you book with us, the more it pays back.
All major credit and debit cards. Secure, simple, done.
Maintenance — your regular reset. Reset — when things need a deeper clean (best value!). Deep — the full "everything handled" clean. No matter what you choose: your space ends up cleaner, lighter, and easier to live in.
Yes — we bring everything. Professional-grade, eco-friendly products and all equipment. One less thing for you to think about.
Most condos: 1BR takes about 2–3 hours, 2BR takes 3–4 hours, 3BR takes 4–5 hours. Deep cleans take longer — but they hit everything.
This is the part people love most. Leave a bag of clothes or apparel by the door. We'll take it and donate it after your clean. No extra cost. No extra trip. Your old stuff. Someone's new start.
We offer same-day when available. For the best time slots, book 24–48 hours ahead. Returning clients get priority.
Nope. Most people aren't. Just leave access instructions — we'll handle the rest.
Yes. 24+ hours notice: full refund. Less than 24 hours: 50% fee (your cleaner already reserved that time).
That's the goal. We match you with someone whenever possible — so they know your space, and you know what to expect.
We keep this tight. Background checks, references, and real-world experience required. We only work with people we'd trust in our own homes.
Yes. If something goes wrong (rare), we handle it.
We're pet-friendly. Just let us know anything important (crate, room, quirks). Most pets adjust quickly.
Because we don't cut corners on the people doing the work. We pay 2–3x industry rates and reward consistency. That means cleaners who actually care — and it shows.
Reach out within 24 hours and we'll work with you to make it right.
Because better service comes from focus. By staying local, we can match you with cleaners who know your building, reduce travel time, and deliver more consistent results. We're in this community for this community — and doing this right.
Email us at hello@hauzkeep.com. We usually respond within a few hours (9am–6pm CT, Monday–Saturday).